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Return Policy

We want you to be happy with your purchase. If a physical product arrives damaged, faulty, or incorrect, please contact Wilder House at wilderhousecreative@gmail.com as soon as possible.

Custom work is non-refundable. Where appropriate, we may provide store credit instead. In-person treatments are also non-refundable. Memberships, online products, and treatment bookings may have additional conditions shown at purchase or booking.

Nothing in this policy limits your rights under Australian Consumer Law.